Clinics and hospitals schedule appointments with intention, but the problem with relying on a rigid schedule of appointments is that patients don’t ...
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Topics:
Healthcare,
Tips & Resources
For several months we have watched as millions of people — women, men, and children — fled their homes in Ukraine as an advancing army attacked. ...
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Topics:
Language Access
Without question, health insurance access makes a major difference in when and how people receive the medical care they need. Historically, patients ...
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Topics:
Healthcare
The need for accessible mental healthcare is becoming increasingly pressing for marginalized groups.
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Topics:
Healthcare,
Language Access,
Patient Experience,
Access & Outcomes
When a patient decides they need treatment from a healthcare provider, they go through several unique stages before, during, and after their care. ...
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Topics:
Healthcare,
Language Access,
Patient Experience
In 2021, Texas Congressional representative Silvia Garcia introduced the Language Access in Mortgage Servicing Act (H.R. 3009) to amend the Truth in ...
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Topics:
Language Services,
Tips & Resources
Unless you use language services often or are in the language industry yourself, the various terms used can be slightly confusing. However, it's ...
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Topics:
Telephone Interpreting,
Translation,
Language Access
Since 1980, the Healthy People initiative has set goals and measurable objectives to improve health and well-being in the United States.
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Topics:
Healthcare,
Language Access,
Patient Experience
Patients with limited-English proficiency (LEP) are at higher risk for healthcare readmission and experience longer stays than English-speaking ...
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Topics:
Healthcare,
Language Access,
Patient Experience,
Access & Outcomes
One of the hallmarks of the American educational system is inclusivity and access. The U.S. Constitution requires that all children have equal access ...
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Topics:
Access & Outcomes
April 2022 – Crabtree, a GLOBO company, is proud to announce the expansion of professional development opportunities for American Sign Language ...
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Topics:
Press Release,
Language Services
For healthcare consumers, the expected cost, quality and outcome of their care can be daunting. This is even more complicated for patients at the ...
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Topics:
Healthcare,
Language Access
With the United States now more culturally diverse than ever, language support and telephone interpreting have grown to be a necessary component ...
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Topics:
Telephone Interpreting,
Language Services,
Contact Centers,
Tips & Resources
Across industries, there is pressure to deliver better quality services and support without increasing costs— the insurance industry is no different.
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Topics:
Insurance
Healthcare systems in the U.S. are meant for caring for the people. However, these systems are often complex and not centered wholly around patient ...
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Topics:
Claims Management,
Healthcare,
Health Insurance,
Patient Experience
March 10, 2022 - GLOBO has announced a partnership with OMNIA Partners, Public Sector. The partnership will enable public agencies and educational ...
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Topics:
Press Release,
The GLOBO Story
From offering higher quality care to patients in shorter time frames to lower rates of readmission, language support can play a large role in a ...
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Topics:
Healthcare
The more healthcare providers work to implement value-based care and ensure all populations have access to quality care, the more evident it becomes ...
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February 2022 — GLOBO has announced the hiring of Matthew Ficca as Vice President of Finance. Ficca brings extensive experience from the healthcare ...
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Topics:
Press Release,
The GLOBO Story
Those with limited-English proficiency (LEP) face additional challenges in the fight against COVID: language barriers.
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Topics:
Healthcare,
Language Access
January 2022 - GLOBO has announced the hiring of Kelly Diaz, who joins the Customer Experience team as the newest Customer Success Manager. Diaz ...
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Topics:
Press Release,
The GLOBO Story
Don't let communication barriers stand in the way of providing quality care. Take these steps to champion language access and advocate for ...
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No business is immune from being targeted by hackers and cybercriminals. It’s critical that your language support company safeguards the important ...
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Topics:
Data
Wyncote, PA – January 2021 – GLOBO Language Solutions (“GLOBO” or “the Company”), a global provider of technology-enabled, on-demand interpretation ...
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Topics:
Press Release,
The GLOBO Story
December 2021 — GLOBO, a leading provider of technology and services in the language industry, has announced the hiring of Patrick Daly as Controller ...
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Topics:
Press Release,
The GLOBO Story
The U.S. spends almost double the amount of any other economically-similar country. But all that spending isn’t resulting in better health outcomes...
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Topics:
Healthcare,
Compliance
Video interpreting has the ability to increase efficiencies, reduce interpreting costs, and improve availability. As video appointments increase, ...
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A lack of reliable data on language can make it hard for providers, hospitals, and public health organizations to effectively study and improve care.
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Topics:
Healthcare,
Language Services Data
In July 2021, the U.S. Department of Health and Human Services (HHS) announced the No Surprises Act, banning surprise billing for all emergency and ...
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In May 2020, the Office of the National Coordination for Health Information Technology (ONC) published a final rule to implement the provision of ...
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Topics:
Compliance,
Language Access
In honor of Hispanic Heritage Month, we sat down with GLOBO's Founder & CEO Gene Schriver to discuss his experience as the son of an Argentine ...
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Topics:
The GLOBO Story
Stronger collaboration, less stress, and greater morale are all linked to empathetic workplaces. Additionally, empathy for the community you serve ...
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Topics:
Language Access,
Access & Outcomes
For interpreting interactions to be most effective, it helps for healthcare providers and staff to know the best practices for working with an ...
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September 2021 – GLOBO has announced the customer onboarding of OSF HealthCare, an integrated health system offering services across Illinois and ...
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Topics:
Press Release,
The GLOBO Story
Disseminating accurate information to LEP patients is critical in preventing the spread of the coronavirus. With the recent increase in cases of ...
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Topics:
Healthcare,
Access & Outcomes
Interpreting situations that involve children require a range of unique considerations. Mark Rockford, GLOBO's VP of Linguistic Quality, breaks down ...
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Topics:
Healthcare,
Medical Interpreting
NEW YORK, August 17, 2021 – Inc. magazine today revealed that GLOBO is No. 4644 on its annual Inc. 5000 list, the most prestigious ranking of the ...
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Topics:
Press Release,
The GLOBO Story
The United States is one of the most culturally diverse nations in the world. Research shows more than 21% of the population speaks a language other ...
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Topics:
Healthcare,
Language Access,
Access & Outcomes
July 2021 — GLOBO, a leading provider of technology and services in the language industry, has announced the hiring of Dipak Patel as its President ...
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Topics:
Press Release,
The GLOBO Story
Technology can do amazing things, but when it comes to machine translation, there's still a long way to go. Make sure your sensitive communications ...
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Topics:
Translation
As many as 15% of American adults have at least some trouble hearing. American Sign Language (ASL) uses hand movements and facial expressions to ...
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About one in five Americans live in rural communities today, with rural counties experiencing a growing immigrant population.
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There's no shortage of terms in the language services industry. Use this glossary to get familiar with commonly used words and phrases you may come ...
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Topics:
Language Support 101,
Tips & Resources
Last week, GLOBO's panel of language access experts shared how health systems that foster cultural competency can improve outcomes for the ...
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Topics:
Language Access,
Tips & Resources
Population data has revealed that the nation is diversifying much faster than originally predicted.
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Topics:
Tips & Resources
Across industries, providing equal access to your products and services in people's native language can improve communication, eliminate barriers, ...
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Topics:
Language Services
National health is progressing, but health disparities continue among culturally and linguistically diverse populations. Organizations that foster ...
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Topics:
Healthcare,
Access & Outcomes
Having 15+ years of experience in the language services industry, Senior Translation Project Manager Stephanie Casale has spent a lot of time ...
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Topics:
Translation,
Tips & Resources
May 2021 -- GLOBO, whose platform is the first data-driven language solution of its kind, announced today that it has made several strategic hirings ...
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Topics:
Press Release,
The GLOBO Story
The Accreditation Commission for Health Care (ACHC) is an organization that provides accreditation for healthcare facilities and providers in ...
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May 2021 -- GLOBO recently welcomed Elizabeth Robeck as its Vice President of Operations.
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Topics:
Press Release,
The GLOBO Story
May 2021 -- GLOBO recently announced the acquisition of Houston-based Crabtree Interpreting Services, a leading American Sign Language (ASL) ...
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Topics:
Press Release,
The GLOBO Story
In December 2020, the U.S. began the largest vaccination effort ever taken in this country in order to protect people from ...
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May 2021 --GLOBO has announced the hiring of six additional team members, continuing the company’s streak of high growth in the past six months.
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Topics:
Press Release,
The GLOBO Story
Insurance provides peace of mind and security. But what happens when the person who needs a policy or to submit a claim is unable to communicate with ...
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Topics:
Insurance
In healthcare, a language barrier can lead to poor quality care and worse patient outcomes. Having a language solution in your health system is ...
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Topics:
Healthcare
Virtual health visits have increased dramatically since March 2020, and the trend is likely here to stay.
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Topics:
Healthcare
Perhaps you've heard of translation, localization, and transcreation — but what do they all mean?
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Topics:
Translation
PSA: Language support might be contributing more to the success of your health system than you realize.
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Topics:
Healthcare,
Access & Outcomes
Maternity care is unlike any other type of healthcare...
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Topics:
Healthcare,
Access & Outcomes
Last week marked the one year anniversary of the COVID-19 pandemic. Here's how it affected the language services industry.
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The benefits of comprehensive language support are more than meets the eye. From aligning with your organizations' key drivers to improving ...
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Topics:
Language Support 101
A language support partner directly impacts your health system's ability to meet patient and provider experience expectations, create efficiencies, ...
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Topics:
Healthcare,
Tips & Resources
Philadelphia, March 2021 -- GLOBO Language Solutions welcomed four new customer service agents this month, continuing a streak of high-growth for the ...
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Topics:
Press Release,
The GLOBO Story
The Joint Commission is considered the gold standard of accreditations. Whether you serve a limited-English proficiency (LEP) population or some of ...
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Topics:
Healthcare,
Language Access
In honor of International Women's Day, we're looking to the women in leadership at GLOBO.
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Topics:
The GLOBO Story
Expectations for customer experience are shifting in virtually every industry, and your language support solution will need to meet — or, better yet, ...
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Topics:
Language Access
When it comes to investing in your business, a language solution might not be at the top of your list. But as the U.S. population grows more diverse, ...
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Topics:
Language Access
We know that the ability to communicate with patients is critical to quality healthcare. But simply utilizing a language support solution doesn't ...
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Topics:
Healthcare
If you've researched language support, you've likely heard a lot about interpreter quality. But what exactly does that mean? Keep reading to find out.
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Topics:
Language Support 101,
Tips & Resources
If you're not receiving language support data, you might be missing out on critical insights on your customers' preferences, services spend, and ...
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Topics:
Data
Philadelphia, February 2021 — GLOBO recently announced the hiring of Tal Roth as Senior Proposal Manager, a new role at the language solutions ...
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Topics:
Press Release,
The GLOBO Story
Millions of Americans struggle to speak, read, and write English, hindering their ability to obtain even basic healthcare. With over 70% of sentinel ...
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Topics:
Healthcare,
Access & Outcomes
Black voices were long suppressed in academia, and even those who have published prolifically have not always gotten the recognition they deserve. In ...
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Not all interpreting modes are created equal — in a healthcare setting, this rings especially true.
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Topics:
Language Support 101
COVID-19 radically changed the way individuals and organizations conduct business, engage their community, and think about population health. Coupled ...
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Topics:
Data
GLOBO will join BRI Network's 6th National Telehealth Summit next week and is set to present: "Including Telehealth in Your Language Access Plan."
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Topics:
Press Release,
The GLOBO Story
Wyncote, PA – January 2021 – GLOBO has been awarded a group purchasing agreement for Translation and Interpretation Services with Conductiv Contracts.
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Topics:
Press Release,
The GLOBO Story
More than 66.6 million American's speak a language other than English at home. As the U.S. population grows in linguistic diversity, it's important ...
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Topics:
Language Support 101
Wyncote, January 2021 -- GLOBO announced the hiring of 10 new employees as of January 1, 2021. The Philadelphia-based language solutions provider has ...
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Topics:
Press Release,
The GLOBO Story
Virtual care offers a safe and effective way to connect with patients whose needs do not require a hands-on examination or testing. However, the ...
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Topics:
Healthcare,
Language Access
The U.S. healthcare industry was quick to adapt to the changing landscape presented at the onset of the COVID-19 pandemic. Here's what the challenges ...
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Topics:
Healthcare
At GLOBO, we believe the future is empathetic. 2020 underscored that vision.
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Topics:
The GLOBO Story
You wouldn't ask a dentist to do your taxes. So why would you ask an unqualified interpreter to communicate important health information to your ...
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Topics:
Healthcare,
Access & Outcomes
We're in the midst of rapid globalization and innovative advancement— this is an opportunity to better serve your community, but rising to the ...
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Topics:
Tips & Resources
Introduced to the world in 1998, World Kindness Day is celebrated each year on November 13th with the intention of focusing on the positive and ...
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Customer feedback is a powerful source of insight for your organization. Understanding your customers' impression of your brand, product or offering, ...
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Topics:
Translation
Multicultural consumers are the fastest-growing segment of the U.S. population, increasing by 2.3 million per year.
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Topics:
Access & Outcomes
It’s that time of year again. Today the Marketplace Open Enrollment Period commences, and Americans across the country will be shopping for new ...
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Topics:
Insurance,
Healthcare,
Access & Outcomes
Wyncote, PA October 9, 2020 -- GLOBO Language Solutions will be in attendance at the Premier Alternate Sites Virtual Meeting & Expo slated to ...
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Topics:
Press Release,
The GLOBO Story
This year, everyone has pivoted. Those on the frontline of customer service have been especially flexible, maintaining excellent customer service ...
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Linguists impact our world in profound and varied ways. Interpreters and translators extend access to those who may otherwise be left out. For their ...
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NEW YORK, August 12, 2020 – Inc. magazine today revealed that GLOBO is No. 3759 on its annual Inc. 5000 list, the most prestigious ranking of the ...
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Topics:
Press Release,
The GLOBO Story
In emergency situations, disseminating critical information to the public at the right time can be the difference between life and death.
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Topics:
Language Access,
The GLOBO Story
Last week, GLOBO was joined by Dr. Christina Cordero of the Joint Commission to discuss how health systems can navigate patient-centered ...
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Topics:
Language Access,
Tips & Resources
Healthcare workers are everyday heroes. In honor of National Hospital Week, we’re taking a look at the history behind the holiday that honors our ...
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Healthcare is adapting quickly in response to the COVID-19 pandemic. As of March 30, 2020, the Centers for Medicare and Medicaid Services (CMS) has ...
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Topics:
Healthcare,
Access & Outcomes
Last week, the Pennsylvania Department of Health announced an order providing worker safety measures to combat COVID-19. These measures include ...
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Wyncote, PA April 20, 2020 – GLOBO Language Solutions has been awarded a group purchasing agreement with Premier Inc. in the Translation and ...
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Topics:
Press Release,
The GLOBO Story
Across literature, music, film, and more, linguists are vessels for communication across cultures. Their work has enabled us to live in a world where ...
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Disseminating accurate information to LEP patients is critical in preventing the spread of the coronavirus. With the recent outbreak of coronavirus ...
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Topics:
Healthcare,
Access & Outcomes
Sharing the spotlight among Hollywood’s elite at the 92nd Academy Awards this past Sunday was an unexpected (though much welcome) guest: Language.
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Outcome-based care is transforming the healthcare industry. As providers transition to patient centricity — an approach that encourages patients to ...
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Topics:
Healthcare,
Language Access
It’s no secret that the cost of acquiring a new customer is significantly higher than the cost of retaining an existing one. Businesses must fight ...
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Topics:
Data,
Language Support 101,
Tips & Resources
On World Kindness Day, we’re reflecting on the role empathy plays at GLOBO, including the impact it has had on the lives of our customers, employees, ...
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Topics:
The GLOBO Story
Equipping providers with the tools and resources needed to provide quality care to LEP patients is critical. Imagine you're a doctor and a patient ...
Read More
Topics:
Healthcare,
Access & Outcomes
Enrolling in health coverage is confusing for everyone. Healthcare terminology can be difficult, even for English speakers. In a 2013 telephone ...
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Topics:
Insurance,
Healthcare,
Access & Outcomes
Fostering creative engagement, opportunities for low-stakes feedback, and increased visibility across departments in service of better customer ...
Read More
Topics:
The GLOBO Story
Every day, language professionals around the world work to preserve clarity in public discourse and interpersonal communication. In honor of ...
Read More
Topics:
The GLOBO Story
GLOBO's CEO Gene Schriver believes the future is empathetic and you should, too. This year, Schriver took home the EY Entrepreneur Of The Year® Award ...
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Topics:
The GLOBO Story
Your Contact Center is driving toward efficiencies, better experiences, and empowered customers. Do you know how your language access capabilities ...
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Topics:
Contact Centers,
Language Support 101
Philadelphia, June 20 2019 – EY today announced that Gene Schriver of GLOBO received the Entrepreneur Of The Year® 2019 Award in the Technology ...
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Topics:
Press Release
Philadelphia, April 29, 2019 – EY announced Gene Schriver of GLOBO a finalist for the Entrepreneur Of The Year® 2019 Award in the Greater ...
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Topics:
Press Release,
The GLOBO Story
The American Health Lawyers Association published a paper in April 2018 documenting the increase in legal proceedings against health care providers. ...
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Topics:
Healthcare,
Access & Outcomes
Clinical trials need to go faster. With an overall success rate of only about 14%, and each trial carrying the weight of potentially hundreds of ...
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Topics:
Healthcare,
Access & Outcomes
This week, we celebrated World Kindness Day! So it's only fitting that we're reading about things that make the world a little kinder: considered ...
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Topics:
Access & Outcomes
NEW YORK, August 15, 2018 – Inc. magazine today revealed that GLOBO is No. 950 on its 37th annual Inc. 5000, the most prestigious ranking of the ...
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Topics:
Press Release,
The GLOBO Story
The month of April introduced new procedural requirements for private sector employee benefit plans. On April 1, 2018, the final rule amending the ...
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Topics:
Insurance,
Tips & Resources
Philadelphia, April 25, 2018 – EY today announced that Gene Schriver of GLOBO is a finalist for the Entrepreneur Of The Year® 2018 Award in the ...
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Topics:
Press Release
When a 500-bed, independent medical center – known for superior patient care – was struggling to communicate with its diverse patient population, it ...
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Topics:
Healthcare,
Case Study,
Access & Outcomes
GLOBO’s cloud-based platform, GLOBO HQ™, offers access to human translators for on-demand email and chat translation, schedule-based localization and ...
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Topics:
The GLOBO Story
"If you think hiring a professional is expensive, wait until you hire an amateur." You've probably heard this quote before, and it couldn't be more ...
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Topics:
Language Support 101
Patients are more empowered than ever before. And though improved Patient Experience has long been a healthcare industry goal, what it means to be ...
Read More
Topics:
Healthcare,
Access & Outcomes
Transitions in care -- when a patient moves from one setting of care to another -- represent significant vulnerability for all patients. When a ...
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Topics:
Healthcare,
Access & Outcomes
It is no secret that business of healthcare in the US is expensive, inefficient and ripe for disruption. For over a decade, prognosticators have ...
Read More
Topics:
Press Release,
The GLOBO Story
Why Philadelphia is our top pick for business, tech and culture. Philadelphia is one of the greatest cities in the world. As the nation’s first ...
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Topics:
The GLOBO Story
The recent past has seen our world grow ever more productive and efficient. Now, we’re prioritizing empathy. From customized shopping experiences to ...
Read More
Topics:
The GLOBO Story
Enrolling in health coverage is confusing for everyone. Healthcare terminology can be difficult, even for English speakers. In a 2013 telephone ...
Read More
Topics:
Insurance,
Healthcare,
Access & Outcomes
A negative first impression can sour a customer relationship. Contact center agents intuitively know that providing excellent customer service ...
Read More
Topics:
Contact Centers,
Tips & Resources
There are two primary modes of interpretation — simultaneous and consecutive. Both are used to bridge language barriers and help people understand ...
Read More
Topics:
Language Support 101
NEW YORK, August 16, 2017 – Inc. magazine today ranked GLOBO, a B2B multilingual communication platform provider, No. 344 on its 36th annual Inc. ...
Read More
Topics:
Press Release,
The GLOBO Story
What inspired Gene Schriver to launch GLOBO back in 2010? It was a leap of faith that was “equal parts excitement and full panic.”
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Topics:
Press Release,
The GLOBO Story
One of the most underrepresented and under-treated populations in our country is the deaf and hard of hearing. Historically, deaf and hard of hearing ...
Read More
Topics:
Healthcare,
Access & Outcomes
GLOBO, a language technology and services company specializing in multilingual communication, is making near real-time, human translation possible. ...
Read More
Topics:
Press Release,
The GLOBO Story
Are you--and more importantly, your patients--satisfied with your health system’s language services provider? If you’re unsure, it could be a sign ...
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Topics:
Healthcare,
Language Support 101
GLOBO, a technology and language services company specializing in multilingual communication, is announcing a new on-demand email and chat ...
Read More
Topics:
Press Release,
The GLOBO Story
Contact centers are the frontline of the customer’s experience, so it’s no wonder why contact centers are implementing customer-centric models and ...
Read More
Topics:
Contact Centers,
Language Support 101
In his March 2016 article, Baker Johnson shares 3 tips for Outstanding Omnichannel Service while moving to a more customer-centric model: Do Your ...
Read More
Topics:
Contact Centers,
Language Support 101
The healthcare industry’s shift to value-based care is well underway. The model advocates improving outcomes for acute and chronic patients ...
Read More
Topics:
Healthcare,
Language Support 101
Philadelphia, PA, April 20, 2017 – EY announced that Gene Schriver, CEO of GLOBO, is a finalist for the Entrepreneur Of The Year® 2017 Award in the ...
Read More
Topics:
Press Release,
The GLOBO Story
One incremental improvement can pave the way for significant change. Section 1557 of the Affordable Care Act (ACA) is one such improvement. The law ...
Read More
Topics:
Healthcare,
Access & Outcomes
PHILADELPHIA—March 23, 2017—GLOBO, a technology and services company specializing in multilingual communication, announced today it acquired ...
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Topics:
Press Release,
The GLOBO Story
Risk isn’t just a strategy board game. It's a guiding principle in reaching conclusions and making decisions. Nowhere is the need to identify and ...
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Topics:
Healthcare,
Access & Outcomes
At 18 percent of the U.S. gross domestic product, the healthcare industry is a mammoth web that ties together for-profit and nonprofit health ...
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Topics:
Healthcare,
Access & Outcomes
Every healthcare system needs to have a functional, informative website. But consider this: Are your patients able to read the website in the ...
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Topics:
Healthcare,
Language Support 101
Machine translation and human translation shouldn’t be rivals--they’re better off being teammates. But you need to know their strengths, and their ...
Read More
Topics:
Language Support 101
GLOBO, the most disruptive and technology-forward language services provider, quickly connects gaming companies and their customer service reps with ...
Read More
Topics:
Press Release,
The GLOBO Story
A mobile game can become a chart-topper anytime, anywhere. When a game becomes a global phenomenon, like Angry Birds or Clash of Clans, millions of ...
Read More
Topics:
Tips & Resources
No one dials customer service just for a chat—policyholders calling your customer support representatives have urgent needs or want a status update ...
Read More
Topics:
Language Support 101
As the fate of the Affordable Care Act (ACA) is debated in Washington, D.C., health insurance providers across the country are laying new foundations ...
Read More
Topics:
Insurance,
Language Support 101
The Affordable Care Act (ACA) fundamentally shifted the health insurance landscape: The requirement that health insurers accept policyholders ...
Read More
Topics:
Insurance,
Language Support 101
Are you on a first-time hunt for a language services provider? Or, maybe you're dissatisfied with your current language services vendor and you're ...
Read More
Topics:
Tips & Resources
Meet NEXON M: NEXON M is a mobile game developer and publisher based in the San Francisco Bay Area. NEXON M focuses on free-to-play mobile games, ...
Read More
Topics:
Case Study,
Language Support 101
The recent shift in our nation's healthcare reimbursement model (from pay-for-volume to pay-for-value) has given patient satisfaction scores a new ...
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Topics:
Healthcare,
Access & Outcomes
Living in the States you may have popped a bottle of bubbly and lit firecrackers to ring in the New Year. But, have you ever wondered how different ...
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The Affordable Care Act (ACA) has significantly impacted the healthcare industry over the past 6 years. And while the fate of the ACA is unknown, ...
Read More
Topics:
Healthcare,
Access & Outcomes
This is the age of insights, of turning numbers into data and data into value. We track and analyze to improve and refine – making operations more ...
Read More
Topics:
Tips & Resources
Patient-provider communication has a direct impact on medical outcomes, patient satisfaction and system-wide efficiency. Considering the ongoing ...
Read More
Topics:
Healthcare,
Access & Outcomes
It’s that time of year again. Today the Marketplace Open Enrollment Period commences, and Americans across the country will be shopping for new ...
Read More
Topics:
Insurance,
Healthcare,
Access & Outcomes
GLOBO Ranked Sixth Fastest Growing Company in Philadelphia Area Philadelphia 100 Awards GLOBO for Outstanding Growth Philadelphia, PA (October 28, ...
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Topics:
Press Release,
The GLOBO Story
When you’re on the hunt for a new services provider, price crops up almost instantly. And that makes perfect sense – affordability has to be one of ...
Read More
Topics:
Language Support 101
To recognize United Nations Day, we've highlighted some interesting facts revolving around language, interpretation, translation and the United ...
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The final ruling of Section 1557 of the Affordable Care Act (ACA) put major changes in motion regarding individuals’ ability to access health care ...
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Topics:
Healthcare,
Access & Outcomes
An undeniably essential element in a successful claims management operation is happy customers and agents. And that only comes to fruition when ...
Read More
Topics:
Language Support 101
When your insurance business depends on properly handled claims, you've got to be conscientious of communication barriers. These barriers will throw ...
Read More
Topics:
Insurance,
Language Support 101
Click here to enlarge or download the image as a PDF. The Affordable Care Act is changing the health insurance landscape: The Affordable Care Act ...
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Topics:
Insurance,
Healthcare,
Access & Outcomes
Happy International Translation Day We'd like to extend a gracious "thanks" to all of our amazing translators and interpreters, and all linguists ...
Read More
Topics:
The GLOBO Story
When your business relies on a call center to generate sales and support customers, you need as much information about your incoming and outgoing ...
Read More
Topics:
Data,
Contact Centers,
Language Support 101
This time last year, people from over 150 countries around the world gathered to welcome Pope Francis to the United States for the 2015 World Meeting ...
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Topics:
The GLOBO Story
Claims management looks very different than it did 20 years ago, and the industry will continue to change dramatically over the next decade. That's ...
Read More
Topics:
Insurance,
Tips & Resources
The health insurance exchanges created by the passage of the Affordable Care Act (ACA) have pushed new consumers into the market and increased the ...
Read More
Topics:
Insurance,
Access & Outcomes
In May 2016, the Department of Health and Human Services (HHS) issued the final rule implementing Section 1557 of the Affordable Care Act (ACA), ...
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Topics:
Healthcare,
Access & Outcomes
We live in a data-driven world. When it works for us, data guides our processes, sizes our budgets, and informs our decision making. Insurance ...
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Topics:
Insurance,
Language Support 101
FOR IMMEDIATE RELEASE GLOBO Rockets Up Exclusive Inc. 500 List for Fastest Growing Companies Three Year Sales Growth of 2844% Lands GLOBO as No. 1 in ...
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Topics:
Press Release,
The GLOBO Story
With athletes from more than 200 countries competing in the 2016 Summer Olympics, and guests who traveled from around the world to experience the ...
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New rules made to protect healthcare patients from provider discrimination will ease the language accessibility difficulties of countless people in ...
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Topics:
Healthcare,
Access & Outcomes
Fort Washington, PA (February 26, 2016) – On Sunday, February 28, 2016, local citizens will band together to provide an evening of delicious food, ...
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Topics:
Press Release,
The GLOBO Story
Increase efficiency – it’s on the top of the list, no matter what industry you’re in, who your customers are or how you want to “change the world.” ...
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Topics:
Language Support 101
The U.S. Census Bureau tells us that about 61.8 million people in the United States do not speak English at home. That’s one in five people.
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Topics:
Tips & Resources
With 2015 coming to an end, we're excited to share some exciting news with you! We moved! Well, our website did. That's right! If you haven't already ...
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Topics:
The GLOBO Story
Philadelphia, PA (October 16, 2015) - GLOBO, a leading language technology and services provider specializing in interpretation, translation and ...
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Topics:
Press Release,
The GLOBO Story
Philadelphia, PA (October 5, 2015) - GLOBO, a leading language technology and services provider specializing in interpretation, translation and ...
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Topics:
Press Release,
The GLOBO Story