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Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

Language Data Collection & Patient Safety: A Correlative Look

A lack of reliable data on language can make it hard for providers, hospitals, and public health organizations to effectively study and improve care.
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Topics: Healthcare, Language Services Data

The No Surprises Act & Language Access: How to Prepare

In July 2021, the U.S. Department of Health and Human Services (HHS) announced the No Surprises Act, banning surprise billing for all emergency and ...
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The ONC Cures Act: Impact on Patients, Providers & Facilities

In May 2020, the Office of the National Coordination for Health Information Technology (ONC) published a final rule to implement the provision of ...
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Topics: Compliance, Language Access

Reflecting on Hispanic Heritage Month: A Conversation with Gene Schriver

In honor of Hispanic Heritage Month, we sat down with GLOBO's Founder & CEO Gene Schriver to discuss his experience as the son of an Argentine ...
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Topics: The GLOBO Story

Combatting the Empathy Deficit

Stronger collaboration, less stress, and greater morale are all linked to empathetic workplaces. Additionally, empathy for the community you serve ...
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Topics: Language Access, Access & Outcomes

Best Practices for Working with an Interpreter: Guide for Healthcare Professionals

For interpreting interactions to be most effective, it helps for healthcare providers and staff to know the best practices for working with an ...
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Press Release: GLOBO Partners with OSF HealthCare to Provide Language Support

September 2021 – GLOBO has announced the customer onboarding of OSF HealthCare, an integrated health system offering services across Illinois and ...
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Topics: Press Release, The GLOBO Story

How to Ensure Equal Access & Equitable Care as COVID-19 Surges

Disseminating accurate information to LEP patients is critical in preventing the spread of the coronavirus. With the recent increase in cases of ...
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Topics: Healthcare, Access & Outcomes

Considerations for Interpreting with Children

Interpreting situations that involve children require a range of unique considerations. Mark Rockford, GLOBO's VP of Linguistic Quality, breaks down ...
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Topics: Healthcare, Medical Interpreting

Press Release: For the 7th Time, GLOBO Appears on the Inc. 5000 List of Fastest Growing Companies

NEW YORK, August 17, 2021 – Inc. magazine today revealed that GLOBO is No. 4644 on its annual Inc. 5000 list, the most prestigious ranking of the ...
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Topics: Press Release, The GLOBO Story