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GLOBO Expands Recruiting, Workforce, & Customer Experience Teams

Text: GLOBO Expands Workforce & CX Teams

May 2021 --GLOBO has announced the hiring of six additional team members, continuing the company’s streak of high growth in the past six months.

Of note, the language solutions company’s Recruiting, Workforce Management, and Customer Experience teams have significantly expanded, adding six new employees across the organization.


 Recruiting & Workforce Management 

“The scaling of our recruiting and workforce teams is a natural result of our growing customer base,” says Agustina Gomez-Beret, Vice President of Finance at GLOBO. “As we continue to grow, our focus remains on attracting and retaining the best talent in the industry in order to provide customers with high-quality technology, services, and support.”


Illeana Wynn

Illeana joins GLOBO as its Talent Acquisition Team Lead and brings over six years of human resources expertise to GLOBO. 


Johannica Griffin Smith

Johannica joins the company as its Talent Acquisition Coordinator and is an experienced interpreter and trainer and brings 20 years of experience to GLOBO’s workforce and recruiting team. 


Anguel Bustos

Anguel joins the company as its Workforce Manager and brings 15 years of experience in interpreting services, including language access improvement initiatives. 


 Customer Experience 

Carmita Schenck, Janay Robinson, and Patrice Abraham join GLOBO as Customer Service Associates and will work closely with customers in assisting their language solutions technology needs. Headed by Alec Kissell, GLOBO’s Customer Experience team has seen substantial growth in 2020 and 2021. 

“The expansion of our Customer Service team positions us to continue to provide the best possible customer experience as we continue to grow,” says Kissell. A testament to the company's growth, GLOBO has been named on the Inc. 500|5000 List of Fastest Growing Companies for six consecutive years.



GLOBO is a B2B provider of translation technology and services, giving organizations the ability to communicate in any language, 24/7 through one simple platform. GLOBO also offers real-time data, analytics and insights to help our users achieve greater understanding of their linguistically diverse customer bases. 

GLOBO’s full range of omni-channel services include on-demand telephone interpreting, video remote interpreting and on-demand text translation, as well as project-based marketing transcreation, translation & localization and on-site interpreting.


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