Better experiences for our customers means better experiences for limited-English speakers. At GLOBO, we call that a win-win.
The Future is Empathic.
Over 25 million people in the U.S. are considered to have limited-English proficiency, meaning they speak English “less than very well.” Beyond language and cultural diversity necessitating empathy in communication, the trend across industries has shifted toward more personalized experiences, requiring an empathic understanding of people and their needs. Every day is a new opportunity to make the world a more inclusive place.
At GLOBO, we make an effort to prioritize empathy:
Empathic to Our CustomersProviding transparency, offering customized solutions, and tailoring our solutions to your needs.
Empathic to Our LinguistsProviding training, support, and engagement for our linguists so they can interpret more effectively.
Empathic to End UsersEliminating barriers for limited-English speakers by quickly connecting them to highly-qualified interpreters.
A better qualified and supported interpreter asks for fewer clarifications and can shorten call lengths by up to 20%. Our rigorous qualification process and best-in-class quality assurance program ensures you have access to the highest qualified professional interpreters, every time.