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CarePoint Health and GLOBO Partner to Improve Patient Communication


JERSEY CITY, NJ – CarePoint Health, a leading nonprofit healthcare provider in Hudson County, is thrilled to announce its strategic partnership with GLOBO Language Solutions, a pioneering patient-centered communications company specializing in providing interpreting and translation services in over 430 languages.

This collaboration marks a significant milestone in CarePoint Health's commitment to improving healthcare accessibility for the diverse communities it serves, which includes a significant Spanish-speaking population as well as residents who speak hundreds of languages. 


"We are proud to join with GLOBO Language Solutions, a leader in the field of healthcare language services, to remove one of the major obstacles that prevents patients from receiving the best care possible,” said President and CEO of CarePoint Health, Achintya Moulick, MD, MBA, MCh. “Hudson County is known for its rich tapestry of cultures and languages, and by leveraging GLOBO’s state-of-the-art language management platform, GLOBO HQ, we can streamline language support services and ensure that our diverse patient population receives the highest quality care, regardless of language preference. We already have over 300 tablets equipped with this program in use, helping bridge language barriers in real-time and enhance the quality of care we are able to offer a wider array of patients in our communities.”


GLOBO Language Solutions has earned a reputation as a trailblazer in healthcare communication, offering cutting-edge language services that bridge linguistic barriers. The company’s innovative solution enables healthcare providers to seamlessly connect with interpreters in less than 10 seconds, through a tablet computer, for limited English speakers while also alleviating the strain on hospital staff, providers, and administrators. Real-time access to service-level reporting, robust data, and analytics further empowers healthcare organizations to enhance their language support strategies and tailor them to the unique needs of their patients.


“We are thrilled to partner with CarePoint Health to drive meaningful change in healthcare delivery,” said Francesca Mayr, Vice President, Innovation & Experience at GLOBO Language Solutions. “Our joint mission revolves around equipping healthcare providers with the tools they need to communicate effectively with patients from all walks of life. By collaborating with CarePoint, we are taking a significant step forward in building a more inclusive and equitable healthcare system.”


Recognizing the need to address language barriers to healthcare services, CarePoint Health has partnered with GLOBO to ensure that no patient is left behind. GLOBO's expertise in interpreting and translation services will enable CarePoint Health to deliver better healthcare outcomes, improve patient satisfaction, and promote more accessible healthcare services. Through this partnership, CarePoint Health reinforces its mission to provide compassionate, high-quality, and patient-centered care to the diverse and vibrant communities of Hudson County.


About CarePoint Health
CarePoint Health brings quality, patient-focused health care to Hudson County. Combining the resources of three area hospitals, Bayonne Medical Center, Christ Hospital in Jersey City, and Hoboken University Medical Center, CarePoint Health provides a new approach to deliver health care that puts the patient front and center. CarePoint Health leverages a network of top doctors, nurses, and other medical professionals whose expertise and attentiveness work together to provide complete coordination of care, from the doctor's office to the hospital to the home. Patients benefit from the expertise and capabilities of a broad network of leading specialists and specialized technology. At CarePoint Health, all medical professionals emphasize preventive medicine and focus on educating patients to make healthy life choices. For more information on its facilities, partners and services, visit www.carepointhealth.org.


GLOBO is a patient communications company that helps organizations to communicate across 430+ languages, providing robust data and insights through a revolutionary cloud- based platform, GLOBO HQ. Since its inception, GLOBO has successfully disrupted the language services industry with a value-driven model grounded in smart technology, actionable data insights, and a community of thousands of medically qualified linguists. GLOBO is an 8x Inc. 500|5000 honoree and ranked in the Top 15 of the 2023 Nimdzi Interpreting Index: Ranking of the Top 34 Largest Interpreting Service Providers.

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