October 2022 – GLOBO, a leading provider of language solutions, announced the hiring of Jim Pastore as its Director of Customer Success. Pastore brings over 24 years of experience in the language services industry.
Pastore has spent most of his career helping healthcare systems reduce language barriers for their limited-English speaking patients. He added, “it helps me sleep at night knowing that I help provide services that help save people’s lives every day.”
Pastore’s key focus will be leading GLOBO’s growing customer success team and serving as a mentor to the sales team.
“I’m thrilled to join GLOBO and help champion the importance of using highly qualified interpreters during each step of the patient’s journey, ” said Pastore. “Together, we will continue simplifying language access for health systems and moving GLOBO forward in the healthcare space.”
GLOBO’s dedication to customer success is a company-wide passion and a key differentiator in the industry. In addition to a dedicated Customer Success Manager and 24/7/365 access to support, GLOBO customers have access to a multitude of resources for internal training and education.
“Jim is an industry veteran with a deep passion for improving access to essential services for limited English speakers,” said Gene Schriver, CEO and founder of GLOBO. “I am pleased to welcome him to the GLOBO family, and I’m confident he will play a key role in shaping GLOBO’s future.”
In addition to helping people communicate when it matters most, Pastore is an avid foodie, astrophotographer, and proud grandfather to seven grandchildren.
GLOBO is a technology-enabled language solutions provider that helps organizations to communicate across 350+ languages, providing robust data and insights through a revolutionary cloud-based platform, GLOBO HQ. GLOBO has been featured on the Inc. 500|5000 for seven consecutive years and ranked in the Top 20 of the 2021 Nimdzi Interpreting Index: Ranking of the Top Interpreting Service Providers.
Stay up to date.
Stay connected with tips, resources & stories on language access.