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Webinar Recap: Connecting the Dots: Health Equity, Language Access & Cultural Competency

[fa icon="calendar'] Jun 28, 2021 2:55:22 PM / by GLOBO

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Last week, GLOBO's panel of language access experts shared how health systems that foster cultural competency can improve outcomes for the limited-English speaking population and champion health equity across their organizations.

An estimated 66 million U.S. residents — born both inside and outside the U.S. — speak a language other than English at home. As the U.S. population becomes increasingly diverse, there’s no room for biases in healthcare. Still, limited-English speaking patients are more likely to be hospitalized longer, be misdiagnosed, or experience medical errors. In this session, join GLOBO's panel of language industry experts to learn how health systems that foster cultural competency can improve outcomes for the limited-English speaking population and champion health equity across their organizations.

 

"More than 66 million people in the U.S. speak a language other than English at home. As our country becomes more diverse, it’s imperative that health systems get on board with fostering cultural competence within their organizations. Without it, America’s health is at risk."

- Gene Schriver, Founder & CEO of GLOBO

 

In the webinar which took place during Premier Breakthroughs 21, we discussed how organizations can:

  • Foster an environment that champions cultural competency;
  • Increase accessibility; and
  • Improve health outcomes for your limited-English proficient (LEP) population.

 

Watch the webinar in its entirety below:

 

 

If you’re interested in learning more about our language solution and cultural consultations, get in touch today.

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Meet the Panel

 

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Gene Schriver

CEO and Founder of GLOBO

Gene has led two high-growth language companies in his 20+ years in the industry and has pioneered innovative technology in the delivery of on-demand omnichannel language support services.

 

Lymari Torres Rivera

Language QA Specialist

Lymari is a Certified Healthcare Interpreter and plays a key role in creating and developing processes for the evaluation, testing, and recruiting of interpreters. 

 

Mark Rockford

VP of Linguistic Quality & Engagement at GLOBO

Mark brings more than a decade of experience in translation and interpretation and provides training for linguists at GLOBO, ensuring they are equipped to provide high-quality services. 

 

Francesca Mayr

Director of Product & Engagement at GLOBO

Francesca employs design, collaboration, and creativity to enable continuous improvement and innovation at GLOBO. Francesca leads Voice of the Customer initiatives, engagement programs, and Open Studio events to optimize product strategy.

  


 About GLOBO

GLOBO is a B2B provider of translation technology and services, giving organizations the ability to communicate in any language, 24/7 through one simple platform. GLOBO also offers real-time data, analytics and insights to help our users achieve greater understanding of their linguistically diverse customer bases. 

GLOBO’s full range of omni-channel services include on-demand telephone interpreting, video remote interpreting and on-demand text translation, as well as project-based marketing transcreation, translation, localization and on-site interpreting.

Topics: Language Access, Tips & Resources

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Written by GLOBO