<img height="1" width="1" src="https://www.facebook.com/tr?id=1379827282144964&amp;ev=PageView &amp;noscript=1">
Log In  Request a Demo

Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

Matt Schuh

Matt Schuh
VP, Sales & Strategy at GLOBO

Find me on:

[Case Study: Healthcare] Medical Center Improves Language Access with Centralized Support

When a 500-bed, independent medical center – known for superior patient care – was struggling to communicate with its diverse patient population, it ...
Read More

Topics: Healthcare, Language Access, Patient Experience, Case Study

For the Deaf and Hard of Hearing, Behavioral Healthcare Access Presents Unique Challenges

One of the most underrepresented and under-treated populations in our country is the deaf and hard of hearing. Historically, deaf and hard of hearing ...
Read More

Topics: Healthcare, American Sign Language

Find the Best Language Services Provider for Your Health System

Are you--and more importantly, your patients--satisfied with your health system’s language services provider? If you’re unsure, it could be a sign ...
Read More

Topics: Healthcare, Language Services, Medical Interpreting

When to Use Telephone, Video Remote or On-Site Interpreting at Your Health Facility

The healthcare industry’s shift to value-based care is well underway. The model advocates improving outcomes for acute and chronic patients ...
Read More

Topics: Healthcare, Language Services, Medical Interpreting, Language Access

This is why Section 1557's Language Access Rules Must be Preserved

One incremental improvement can pave the way for significant change. Section 1557 of the Affordable Care Act (ACA) is one such improvement. The law ...
Read More

Topics: Affordable Care Act, Healthcare

How Language Support Improves Risk Stratification Pools

Risk isn’t just a strategy board game. It's a guiding principle in reaching conclusions and making decisions. Nowhere is the need to identify and ...
Read More

Topics: Healthcare

In the Era of Patient-Centered Care, Language Support is Critical

At 18 percent of the U.S. gross domestic product, the healthcare industry is a mammoth web that ties together for-profit and nonprofit health ...
Read More

Topics: Healthcare, Language Services, Language Access

4 Ways to Ace Your Healthcare System’s Website Translation

Every healthcare system needs to have a functional, informative website. But consider this: Are your patients able to read the website in the ...
Read More

Topics: Healthcare, Translation

Raise the Customer Service Bar with Better Telephone Interpreting

No one dials customer service just for a chat—policyholders calling your customer support representatives have urgent needs or want a status update ...
Read More

Topics: Telephone Interpreting, Health Insurance

How Health Insurance Providers Maintain Profitability with Language Services: Part 2

As the fate of the Affordable Care Act (ACA) is debated in Washington, D.C., health insurance providers across the country are laying new foundations ...
Read More

Topics: Health Insurance, Language Services