No business is immune from being targeted by hackers and cybercriminals. It’s critical that your language support company safeguards the important ...
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Topics: Data
If you're not receiving language support data, you might be missing out on critical insights on your customers' preferences, services spend, and ...
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Topics: Data
COVID-19 radically changed the way individuals and organizations conduct business, engage their community, and think about population health. Coupled ...
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Topics: Data
It’s no secret that the cost of acquiring a new customer is significantly higher than the cost of retaining an existing one. Businesses must fight ...
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Topics: Data, Language Support 101, Tips & Resources
When your business relies on a call center to generate sales and support customers, you need as much information about your incoming and outgoing ...
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Topics: Data, Contact Centers, Language Support 101
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