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Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

Mastering Customer Centricity with Language Data & Insights

It’s no secret that the cost of acquiring a new customer is significantly higher than the cost of retaining an existing one. Businesses must fight ...
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Topics: Data, Language Support 101, Tips & Resources

Telephone Interpreting Data: 3 Reasons the Details Matter

When your business relies on a call center to generate sales and support customers, you need as much information about your incoming and outgoing ...
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Topics: Data, Contact Centers, Language Support 101