Introduced to the world in 1998, World Kindness Day is celebrated each year on November 13th with the intention of focusing on the positive and ...
Read More
This year, everyone has pivoted. Those on the frontline of customer service have been especially flexible, maintaining excellent customer service ...
Read More
Fostering creative engagement, opportunities for low-stakes feedback, and increased visibility across departments in service of better customer ...
Read More
Topics: The GLOBO Story
This week, we celebrated World Kindness Day! So it's only fitting that we're reading about things that make the world a little kinder: considered ...
Read More
Topics: Access & Outcomes
Read More
Topics: The GLOBO Story
Patients are more empowered than ever before. And though improved Patient Experience has long been a healthcare industry goal, what it means to be ...
Read More
Topics: Healthcare, Access & Outcomes
The recent past has seen our world grow ever more productive and efficient. Now, we’re prioritizing empathy. From customized shopping experiences to ...
Read More
Topics: The GLOBO Story
There are two primary modes of interpretation — simultaneous and consecutive. Both are used to bridge language barriers and help people understand ...
Read More
Topics: Language Support 101