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Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

The ONC Cures Act: Impact on Patients, Providers & Facilities

In May 2020, the Office of the National Coordination for Health Information Technology (ONC) published a final rule to implement the provision of ...
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Topics: Compliance, Language Access

Combatting the Empathy Deficit

Stronger collaboration, less stress, and greater morale are all linked to empathetic workplaces. Additionally, empathy for the community you serve ...
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Topics: Language Access, Access & Outcomes

5 Tips for Improving Patient Safety for Limited-English Speakers

The United States is one of the most culturally diverse nations in the world. Research shows more than 21% of the population speaks a language other ...
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Topics: Healthcare, Language Access, Access & Outcomes

Webinar Recap: Connecting the Dots: Health Equity, Language Access & Cultural Competency

Last week, GLOBO's panel of language access experts shared how health systems that foster cultural competency can improve outcomes for the ...
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Topics: Language Access, Tips & Resources

Understanding The Joint Commission’s Standards for Patient-Centered Communication

The Joint Commission is considered the gold standard of accreditations. Whether you serve a limited-English proficiency (LEP) population or some of ...
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Topics: Healthcare, Language Access

The Future of Language Support: Customer Experience

Expectations for customer experience are shifting in virtually every industry, and your language support solution will need to meet — or, better yet, ...
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Topics: Language Access

3 Reasons Why an Investment in Language Support is an Investment in Your Business

When it comes to investing in your business, a language solution might not be at the top of your list. But as the U.S. population grows more diverse, ...
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Topics: Language Access

Understanding the Impact of Virtual Care on the LEP Patient Journey

Virtual care offers a safe and effective way to connect with patients whose needs do not require a hands-on examination or testing. However, the ...
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Topics: Healthcare, Language Access

How GLOBO Supported the City of Philadelphia Amid COVID-19

In emergency situations, disseminating critical information to the public at the right time can be the difference between life and death.
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Topics: Language Access, The GLOBO Story

Webinar Recap: Patient-Centered Communication Standards & Telehealth

  Last week, GLOBO was joined by Dr. Christina Cordero of the Joint Commission to discuss how health systems can navigate patient-centered ...
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Topics: Language Access, Tips & Resources