Better Connections

A language support partner directly impacts your health system's ability to meet patient and provider experience expectations, create efficiencies, ...

If you've researched language support, you've likely heard a lot about interpreter quality. But what exactly does that mean? Keep reading to find out.

We're in the midst of rapid globalization and innovative advancement— this is an opportunity to better serve your community, but rising to the ...

  Last week, GLOBO was joined by Dr. Christina Cordero of the Joint Commission to discuss how health systems can navigate patient-centered ...

It’s no secret that the cost of acquiring a new customer is significantly higher than the cost of retaining an existing one. Businesses must fight ...

The month of April introduced new procedural requirements for private sector employee benefit plans. On April 1, 2018, the final rule amending the ...

A negative first impression can sour a customer relationship. Contact center agents intuitively know that providing excellent customer service ...

A mobile game can become a chart-topper anytime, anywhere. When a game becomes a global phenomenon, like Angry Birds or Clash of Clans, millions of ...

Are you on a first-time hunt for a language services provider? Or, maybe you're dissatisfied with your current language services vendor and you're ...

This is the age of insights, of turning numbers into data and data into value. We track and analyze to improve and refine – making operations more ...