A language support partner directly impacts your health system's ability to meet patient and provider experience expectations, create efficiencies, ...
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Topics: Healthcare, Tips & Resources
If you've researched language support, you've likely heard a lot about interpreter quality. But what exactly does that mean? Keep reading to find out.
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Topics: Language Support 101, Tips & Resources
We're in the midst of rapid globalization and innovative advancement— this is an opportunity to better serve your community, but rising to the ...
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Topics: Tips & Resources
Last week, GLOBO was joined by Dr. Christina Cordero of the Joint Commission to discuss how health systems can navigate patient-centered ...
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Topics: Language Access, Tips & Resources
It’s no secret that the cost of acquiring a new customer is significantly higher than the cost of retaining an existing one. Businesses must fight ...
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Topics: Data, Language Support 101, Tips & Resources
The month of April introduced new procedural requirements for private sector employee benefit plans. On April 1, 2018, the final rule amending the ...
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Topics: Insurance, Tips & Resources
A negative first impression can sour a customer relationship. Contact center agents intuitively know that providing excellent customer service ...
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Topics: Contact Centers, Tips & Resources
A mobile game can become a chart-topper anytime, anywhere. When a game becomes a global phenomenon, like Angry Birds or Clash of Clans, millions of ...
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Topics: Tips & Resources
Are you on a first-time hunt for a language services provider? Or, maybe you're dissatisfied with your current language services vendor and you're ...
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Topics: Tips & Resources
This is the age of insights, of turning numbers into data and data into value. We track and analyze to improve and refine – making operations more ...
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Topics: Tips & Resources