<img height="1" width="1" src="https://www.facebook.com/tr?id=1379827282144964&amp;ev=PageView &amp;noscript=1">
Log In  Request a Demo

Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

3 Things to Look for When Procuring Language Support for Your Health System

A language support partner directly impacts your health system's ability to meet patient and provider experience expectations, create efficiencies, ...
Read More

Topics: Healthcare, Tips & Resources

Language Support 101: Interpreter Quality

If you've researched language support, you've likely heard a lot about interpreter quality. But what exactly does that mean? Keep reading to find out.
Read More

Topics: Language Support 101, Tips & Resources

Legacy Thinking and Language Support Don’t Mix — Here’s Why

We're in the midst of rapid globalization and innovative advancement— this is an opportunity to better serve your community, but rising to the ...
Read More

Topics: Tips & Resources

Webinar Recap: Patient-Centered Communication Standards & Telehealth

  Last week, GLOBO was joined by Dr. Christina Cordero of the Joint Commission to discuss how health systems can navigate patient-centered ...
Read More

Topics: Language Access, Tips & Resources

Mastering Customer Centricity with Language Data & Insights

It’s no secret that the cost of acquiring a new customer is significantly higher than the cost of retaining an existing one. Businesses must fight ...
Read More

Topics: Data, Language Support 101, Tips & Resources

Are You Compliant with the New ERISA Language Access Requirements?

The month of April introduced new procedural requirements for private sector employee benefit plans. On April 1, 2018, the final rule amending the ...
Read More

Topics: Insurance, Tips & Resources

5 Stats about Customer Service that Contact Center Agents Need to Know

A negative first impression can sour a customer relationship. Contact center agents intuitively know that providing excellent customer service ...
Read More

Topics: Contact Centers, Tips & Resources

Don't Let Your Global Gamers Disconnect. Level up Your Support Team with Translation Services.

A mobile game can become a chart-topper anytime, anywhere. When a game becomes a global phenomenon, like Angry Birds or Clash of Clans, millions of ...
Read More

Topics: Tips & Resources

How to Find the Best Language Services Provider for Your Business

Are you on a first-time hunt for a language services provider? Or, maybe you're dissatisfied with your current language services vendor and you're ...
Read More

Topics: Tips & Resources

Language Services Data: More Awesome When You Have More Access

This is the age of insights, of turning numbers into data and data into value. We track and analyze to improve and refine – making operations more ...
Read More

Topics: Tips & Resources