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Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

Find the Best Language Services Provider for Your Health System

Are you--and more importantly, your patients--satisfied with your health system’s language services provider? If you’re unsure, it could be a sign ...
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Topics: Healthcare, Language Services, Medical Interpreting

When to Use Telephone, Video Remote or On-Site Interpreting at Your Health Facility

The healthcare industry’s shift to value-based care is well underway. The model advocates improving outcomes for acute and chronic patients ...
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Topics: Healthcare, Language Services, Medical Interpreting, Language Access

Improve Patient Experience with Quality Medical Interpreting

The recent shift in our nation's healthcare reimbursement model (from pay-for-volume to pay-for-value) has given patient satisfaction scores a new ...
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Topics: Healthcare, Medical Interpreting