Better Connections

The American Health Lawyers Association published a paper in April 2018 documenting the increase in legal proceedings against health care providers. ...

When a 500-bed, independent medical center – known for superior patient care – was struggling to communicate with its diverse patient population, it ...

Transitions in care -- when a patient moves from one setting of care to another -- represent significant vulnerability for all patients. When a ...

One of the most underrepresented and under-treated populations in our country is the deaf and hard of hearing. Historically, deaf and hard of hearing ...

Are you--and more importantly, your patients--satisfied with your health system’s language services provider? If you’re unsure, it could be a sign ...

The healthcare industry’s shift to value-based care is well underway. The model advocates improving outcomes for acute and chronic patients ...

One incremental improvement can pave the way for significant change. Section 1557 of the Affordable Care Act (ACA) is one such improvement. The law ...

Risk isn’t just a strategy board game. It's a guiding principle in reaching conclusions and making decisions. Nowhere is the need to identify and ...

At 18 percent of the U.S. gross domestic product, the healthcare industry is a mammoth web that ties together for-profit and nonprofit health ...

Every healthcare system needs to have a functional, informative website. But consider this: Are your patients able to read the website in the ...