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Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

[Case Study: Healthcare] Medical Center Improves Language Access with Centralized Support

When a 500-bed, independent medical center – known for superior patient care – was struggling to communicate with its diverse patient population, it ...
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Topics: Healthcare, Language Access, Patient Experience, Case Study

Ensuring Smooth Transitions of Care for Limited English Proficient Patients

Transitions in care -- when a patient moves from one setting of care to another -- represent significant vulnerability for all patients. When a ...
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Topics: Affordable Care Act, Healthcare, Patient Experience