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When a 500-bed, independent medical center – known for superior patient care – was struggling to communicate with its diverse patient population, it partnered with GLOBO to centralize support and improve language access.
A Growing Need for Language Support
Located in an urban area with a highly-diverse population, the medical center recognized that providing culturally and linguistically appropriate services was central to the delivery of safe, equitable, high-quality patient care. However, the medical center's Director of Patient Relations feared its use of multiple language services vendors was jeopardizing its ability to provide meaningful access throughout the facility.
Meet NEXON M:
