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Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

Boost your Contact Center's Key Metrics with Better Language Support

Boost your Contact Center's Key Metrics with Better Language Support

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[Case Study: Healthcare] Medical Center Improves Language Access with Centralized Support

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When a 500-bed, independent medical center – known for superior patient care – was struggling to communicate with its diverse patient population, it ...
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Topics: Healthcare, Language Access, Patient Experience, Case Study

[Case Study: NEXON M] Improving Customer Experience with Multilingual Email Support

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Meet NEXON M: NEXON M is a mobile game developer and publisher based in the San Francisco Bay Area. NEXON M focuses on free-to-play mobile games, ...
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Topics: Gaming, Email & Chat Translation, Case Study

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