New Milestones
Set a new record for languages serviced
New Milestones
Achieved <10 second connect times
Most Requested Languages
Spanish, Mandarin, and Vietnamese
Service Levels
Increased VRI Service
American Sign Language
#2 Most Requested VRI Language
Aside from Spanish, American Sign Language was the language most requested by our users in 2022.
Additionally. GLOBO expanded professional development opportunities at two universities for aspiring ASL interpreters.
Expanding Our Reach
Now servicing 1,200 healthcare facilities
Corporate Hiring
38 New Honey Badgers
Corporate Achievements
Certifications & Awards
This year, GLOBO obtained the internationally-recognized ISO 27001:2013 certification, ensuring the organization is held to the highest standards for data protection.
We were also recognized by CSA Research as a top language service provider specializing in Interpreting (#6), On-Site Interpreting (#1), and Remote Interpreting (#6).
Corporate Achievements
New Family Leave Policy
We launched a new paid family leave policy benefiting full-time and part-time GLOBO employees to take up to four weeks of paid leave in a 12-month period for qualifying life events such as the birth of a child, adoption, and caring for sick family members.
In addition to providing paid leave, GLOBO expanded employee compensation packages to offer greater healthcare network coverage, 100% employer-paid premium plans, employer HSA contributions, and complimentary life insurance, all while significantly reducing costs for employees.
New Events
Language Access Summit
In June, we hosted our very first Language Access Summit, a milestone event that featured a series of webinars designed to help healthcare professionals learn how to limit communication barriers, increase efficiencies and provide better experiences.
Missed the event? Download the video recordings below.
Better Experiences
Launched our New Website
In the spirit of creating better experiences, last year we launched our fully redesigned website. The new design is easy to navigate and provides helpful resources for users – whether you are already a GLOBO customer or if you are interested in learning more about our services.
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The Future is Empathic
Beyond language and cultural diversity necessitating empathy in communication, the trend across industries is moving toward more personalized experiences, requiring an empathic understanding of people and their needs. In 2023, GLOBO will continue to provide the most innovative solutions in the language services industry in service of our vision of a future without language barriers. We encourage you to prioritize empathy in everything you do so that together, we can make the world a better place.
Interested in learning more about what you can do to improve language access in your organization? Check out Better Connections, our blog for stories, tips, and resources to inspire you on your journey.