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Make your Customer Service Reps Multilingual Instantly

GLOBO streamlines communication between companies and their customers in any language – through voice, video and text.

check_ocean  Improve Customer Experience
 check_ocean  Improve First Contact Resolution
 check_ocean  Reduce Average Handle Times
 check_ocean  Enhance Overall Contact Quality
 check_ocean  Boost Customer Satisfaction
 check_ocean  Increase Net Promoter Score

 

Say no more! I'm ready for a quick demo:
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How it Works

Access a comprehensive suite of services.

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Telephone Interpreting 

Quickly connect to professional, industry-specialized interpreting that fits directly into your existing workflows. 

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Email & Chat Translation

Communicate with customers in any language with GLOBO's quick-turn human translation. Ensure cultural context and accuracy for your customer-facing messages. 

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Telephone Interpreting

Experience the fastest connect times and most qualified, industry-specialized interpreters available with smart call routing. Get instant insight into your linguistically diverse populations and measure KPIs in real-time. 

 

On-Demand Translation

With instant access to human translators, you can support your customers no matter what language they speak. Translation technology and professional translators work in tandem to translate emails, texts and other short messages with unprecedented speed and quality.

   

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If you want exceptional customer support that covers all your language needs and scales with you, GLOBO HQ is the best tool out there. It's as simple as that."


Chris Whittington

Associate Director of Community & Customer Support, NEXON M

 

Read the Case Study

 

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Gain Unprecedented Visibility

Measure Key Performance Indicators and trends in the populations you serve in real time. With service levels, call details and more at your fingertips,  ensure optimal utilization of services, and track and manage spend with ease.

 

 

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Ready to simplify your language management? We can help.

Let's start the conversation! Submit your contact info and we'll follow up with you shortly to schedule a time to talk.