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Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

GLOBO Invests in the Future of ASL Interpreting Professionals

April 2022 –  Crabtree, a GLOBO company, is proud to announce the expansion of professional development opportunities for American Sign Language ...
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Topics: Press Release, Language Services

Improve CMS Star Ratings with Quality Language Support

For healthcare consumers, the expected cost, quality and outcome of their care can be daunting. This is even more complicated for patients at the ...
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Topics: Healthcare, Language Access

Effective Use of Telephone Interpreting: A Guide for Agents

With the United States now more culturally diverse than ever, language support and telephone interpreting have grown to be a necessary component ...
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Topics: Telephone Interpreting, Language Services, Contact Centers, Tips & Resources

How Insurers Can Increase Efficiencies with Language Support

Across industries, there is pressure to deliver better quality services and support without increasing costs— the insurance industry is no different.
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Topics: Insurance

Payers Guide to Reducing Complexities (and Costs) in Healthcare

Healthcare systems in the U.S. are meant for caring for the people. However, these systems are often complex and not centered wholly around patient ...
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Topics: Claims Management, Healthcare, Health Insurance, Patient Experience

GLOBO Partners with OMNIA Partners, Public Sector to Provide Language Support for Public Agencies and Educational Institutions

March 10, 2022 - GLOBO has announced a partnership with OMNIA Partners, Public Sector. The partnership will enable public agencies and educational ...
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Topics: Press Release, The GLOBO Story

4 Ways Language Support Can Drive Efficiencies in Your Health System

From offering higher quality care to patients in shorter time frames to lower rates of readmission, language support can play a large role in a ...
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Topics: Healthcare

Language & Social Determinants of Health: Impact on Health Equity

The more healthcare providers work to implement value-based care and ensure all populations have access to quality care, the more evident it becomes ...
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GLOBO Welcomes Strategic New Hire, Continues Period of Accelerated Growth

February 2022 — GLOBO has announced the hiring of Matthew Ficca as Vice President of Finance. Ficca brings extensive experience from the healthcare ...
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Topics: Press Release, The GLOBO Story

Tips for Maintaining Health Equity During a Public Health Crisis

Those with limited-English proficiency (LEP) face additional challenges in the fight against COVID: language barriers.
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Topics: Healthcare, Language Access

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