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Are You Compliant?: Deaf and Hard of Hearing Patients

[fa icon="calendar'] Jan 18, 2019 12:26:11 PM / by GLOBO posted in Affordable Care Act, Healthcare, Compliance, Language Access

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Deaf and Hard of Hearing Compliance-01

The American Health Lawyers Association published a paper in April 2018 documenting the increase in legal proceedings against health care providers. The reason: non-compliance with the Americans with Disabilities Act (ADA), passed 28 years ago. Are you confident you understand the requirements?

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Around the Web: What We're Reading

[fa icon="calendar'] Nov 15, 2018 11:12:44 AM / by Francesca Mayr posted in Affordable Care Act

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What We're Reading-01-1

This week, we celebrated World Kindness Day! So it's only fitting that we're reading about things that make the world a little kinder: considered solutions so limited-English speakers can navigate Open Enrollment, mindfulness and self-care, and designing to make hard tasks simpler.


Check out our favorites from the week and feel free to let us know what you're reading on twitter (@helloglobo). 


How Open is 'Open' Enrollment?  |  The Outline

Screen Shot 2018-11-15 at 8.58.32 AM

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Ensuring Smooth Transitions of Care for Limited English Proficient Patients

[fa icon="calendar'] Dec 5, 2017 11:44:44 AM / by Jessalyn Kadelski posted in Affordable Care Act, Healthcare, Patient Experience

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Transitions in care -- when a patient moves from one setting of care to another -- represent significant vulnerability for all patients. When a patient is Limited English Proficient, opportunities for miscommunication pose an added challenge in transitioning their care safely. 

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This is why Section 1557's Language Access Rules Must be Preserved

[fa icon="calendar'] Apr 13, 2017 11:10:49 AM / by Matt Schuh posted in Affordable Care Act, Healthcare

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One incremental improvement can pave the way for significant change.

Section 1557 of the Affordable Care Act (ACA) is one such improvement. The law seeks to reduce healthcare disparities by requiring covered health programs and activities to offer meaningful access to care to all patients. Under this provision, individuals with limited English proficiency, as

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Breaking Down the Language Access Requirements of Section 1557

[fa icon="calendar'] Oct 17, 2016 1:53:23 PM / by Matt Schuh posted in Affordable Care Act, Healthcare, Health Insurance, Compliance, Language Access

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The final ruling of Section 1557 of the Affordable Care Act (ACA) put major changes in motion regarding individuals’ ability to access health care and coverage. The law prohibits discrimination based on age, sex, disability, race, color and national origin, which includes the language an individual speaks.

The enhancement of language assistance for individuals classified as Limited English Proficient (those who speak English less than "very well”) is just one piece of the puzzle in the law's efforts to reduce disparities in healthcare. Since the final rule was implemented, language services have been a hot topic for many health insurers and providers. However, the rule, which is extensively outlined in a whopping 99-page document, isn’t entirely easy to digest.

Questions such as ‘Does Section 1557 affect me?’ and ‘How do I comply with the language access requirements?’ often arise. To help make sense of the law (and answer these questions), we’re breaking down exactly who the law affects, and how those affected can become compliant with the language access requirements, with two simple flowcharts:

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The Affordable Care Act: What Compliance Looks Like for Health Insurance Providers

[fa icon="calendar'] Oct 4, 2016 8:30:00 AM / by Matt Schuh posted in Affordable Care Act, Insurance, Healthcare

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Click here to enlarge or download the image as a PDF.

The Affordable Care Act is changing the health insurance landscape:

The Affordable Care Act (ACA) was created to reduce the number of uninsured Americans, while improving quality measures and containing costs. Another goal of the ACA is to reduce disparities among underserved populations, including individuals with limited English proficiency.

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4 ACA Language Access Facts Insurers Need To Know

[fa icon="calendar'] Sep 8, 2016 10:30:00 AM / by Matt Schuh posted in Affordable Care Act, Insurance, Healthcare

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The health insurance exchanges created by the passage of the Affordable Care Act (ACA) have pushed new consumers into the market and increased the pressure on health insurance providers to become more competitive.

Additionally, the law has imposed regulatory requirements on insurers that want to participate in exchanges. Many of these requirements are related to language access for Limited English Proficient (LEP) individuals, who make up the fastest growing segment of the U.S. population. 

If your company is currently participating in a health insurance exchange, or considering whether to participate, here are four language access facts you need to know:

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New Regulations of the Affordable Care Act to Bolster Accessibility and Language Service in Healthcare

[fa icon="calendar'] Jul 26, 2016 4:47:56 PM / by Matt Schuh posted in Affordable Care Act, Healthcare

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Healthcare-1.pngNew rules made to protect healthcare patients from provider discrimination will ease the language accessibility difficulties of countless people in the United States. Section 1557 of the Affordable Care Act (ACA) is an anti-discrimination policy that protects patients of federally funded healthcare services. Implemented July 18, a new, stricter policy is now in effect to further prevent discrimination in the healthcare system.

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