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Better Connections

Stories, tips, and resources to inspire you on your journey toward increased language access.

Are You Compliant?: Deaf and Hard of Hearing Patients

The American Health Lawyers Association published a paper in April 2018 documenting the increase in legal proceedings against health care providers. ...
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Topics: Affordable Care Act, Healthcare, Compliance, Language Access

Around the Web: What We're Reading

This week, we celebrated World Kindness Day! So it's only fitting that we're reading about things that make the world a little kinder: considered ...
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Topics: Affordable Care Act

Ensuring Smooth Transitions of Care for Limited English Proficient Patients

Transitions in care -- when a patient moves from one setting of care to another -- represent significant vulnerability for all patients. When a ...
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Topics: Affordable Care Act, Healthcare, Patient Experience

This is why Section 1557's Language Access Rules Must be Preserved

One incremental improvement can pave the way for significant change. Section 1557 of the Affordable Care Act (ACA) is one such improvement. The law ...
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Topics: Affordable Care Act, Healthcare

Breaking Down the Language Access Requirements of Section 1557

The final ruling of Section 1557 of the Affordable Care Act (ACA) put major changes in motion regarding individuals’ ability to access health care ...
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Topics: Affordable Care Act, Healthcare, Health Insurance, Compliance, Language Access

The Affordable Care Act: What Compliance Looks Like for Health Insurance Providers

Click here to enlarge or download the image as a PDF. The Affordable Care Act is changing the health insurance landscape: The Affordable Care Act ...
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Topics: Affordable Care Act, Insurance, Healthcare

4 ACA Language Access Facts Insurers Need To Know

The health insurance exchanges created by the passage of the Affordable Care Act (ACA) have pushed new consumers into the market and increased the ...
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Topics: Affordable Care Act, Insurance, Healthcare

New Regulations of the Affordable Care Act to Bolster Accessibility and Language Service in Healthcare

New rules made to protect healthcare patients from provider discrimination will ease the language accessibility difficulties of countless people in ...
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Topics: Affordable Care Act, Healthcare